Business Travel News

In the first entry of the Skift Future of Business Travel Interview Series, we examined the growing promise of personalization and a more consumer-like experience. Stay tuned for more insights from across the sector in coming weeks.

One of the biggest challenges for companies is simply getting their travelers to book how they're supposed to. The problem seems to be getting worse. Useful personalization and a more consumer-friendly experience will go a long way towards changing that.

Just like Ryanair in the airline industry, TUI's relative strength means that it is able to weather external factors much better than its rivals.

In certain sub-sectors — luxury and cruise spring to mind — travel agents still play a big part in driving sales. Hoteliers and tour operators know this and are happy to splash the cash in order to get some of their business.

How are broader shifts in technology and consumer travel habits forcing the organizations that serve business travelers to rethink their products and services? What do business travelers think about recent…

After years of friction, Sabre and corporate travel giants American Express Global Business Travel, Carlson Wagonlit, and Flight Centre, have agreed to work together to test what new distribution methods might look like. Questions of who will pay what have been postponed.

What appear to be simple marketing schemes are in fact thoughtful curations that have the double effect of attracting new customers and, if executed correctly, their return. Happy children mean happy parents and there's no better way to secure another booking.

It's an old business axiom that 20 percent of customers are responsible for 80 percent of one's business. Top travel companies are recognizing this is certainly the case in the world of luxury travel agents. That's why more and more of them are starting to create novel programs for their best sellers.

Hyatt just extended its loyalty program to reach a whole new market of luxury properties around the world. Boutique enthusiasts will be thrilled with both Hyatt and its reach.

Most would agree that business travel hasn’t kept up with changing markets, shifting consumer behaviors, and new technologies. TripActions believes there’s a real opportunity to change this.