This week in hospitality we talked about hotels tightening (or loosening) their cancellation policies, and Hilton's earnings call gave us insight into its asset-light strategy.
This week's hospitality news was a bit contentious. Red Lion sues Hard Rock, Chipotle makes customers sick, and Marriott and Hilton crack down on guest cancellations.
This week in tourism, conventions were top of mind: cities leverage their innovation economies to drive convention growth and at GBTA, corporate travel appears stagnant.
This week in hospitality we thought a lot about direct booking. Premier Inn proves it doesn't need online travel agencies and hotels that are mobile-friendly might not need them as much either.
This week's digital news had us thinking about disruption. TUI's CEO said blockchain could threaten Expedia and Airbnb, and homesharing and ridesharing become more normal among business travelers.
This week's tourism news included a debate on human interaction. Business travelers want to be left alone, but millennial leisure travelers attend events compulsively because they're dying of FOMO, or fear of missing out.
This week in aviation news, airlines manage to hold onto their customers despite some unpopular actions, whether its devaluing miles or dragging someone off a plane.
This week's hospitality news was all about long-term growth. Skift got an inside look into the strategies of Pod Hotels, Mr. and Mrs. Smith, and Design Hotels.
This week's digital news focused on advertising. Numerous travel campaigns won at Cannes Lions, and Carnival and Trivago throw more money and weight behind their ad efforts.