Skift Take

This week in hospitality we talked about hotels tightening (or loosening) their cancellation policies, and Hilton's earnings call gave us insight into its asset-light strategy.

Throughout the week we post dozens of original stories, connecting the dots across the travel industry, and every weekend we sum it all up. This weekend roundup examines hospitality.

For all of our weekend roundups, go here.

>>Onefinestay is a nice idea but like so many other nice ideas it isn’t a profitable one, at least not yet. AccorHotels has a lot of work to do to turn the business around and justify the millions of dollars it has already spent: AccorHotels Has a Lot of Work to Do With Onefinestay

>>Meal kits and delivery may replicate some of the satisfactions of dining out, but a restaurant’s value lies in its experience. On top of everything else, restaurateurs must convince us to take the time to visit: Chefs+Tech: Danny Meyer Says Restaurants Must Compete for People’s Time

>>Twenty-four hours is more lenient than 48 hours. We’d be surprised if IHG doesn’t eventually make the move to 48-hours’ notice like its peers Hilton and Marriott very soon: InterContinental Hotels Group Institutes a 24-Hour Cancellation Policy

>>The Hoshino Resorts brand melds Japanese tradition with modern design and incredible service. Its ambitions outside of Japan, if successful, may some day serve as powerful cultural diplomacy for the country: Decoding the Hoshinoya Tokyo Hotel Experience

>>Renovating an historic grande dame hotel can be a daunting task. And when you are working with a Parisian building originally commissioned by Louis XV, the stakes are even higher. We learn how a team of French designers re-imagined the historic Hôtel de Crillon into a hotel that appealed to 21st century senses and sensibilities: A Parisian Luxury Institution Gets a Facelift to Compete with Modern Hotels

>>Travel brands haven’t innovated much when it comes to reward redemption. So kudos to Wyndham for gambling on something new. But their new auctions aren’t without risk to the company: Wyndham Hotels Debuts Online Auctions for Loyalty Program Redemption

>>It’s clear that AccorHotels needed to do something to turn Onefinestay around and by combining it with its other rental businesses it will at least be able to improve its reach. But at the same time one of the draws was the “handpicked” nature of the properties, which will surely be lost by increased scale: AccorHotels Combines Its Rental Brands Under Onefinestay Name

>>When your restaurant portfolio includes 37 (!) restaurants around the world, you have to get creative to stay involved with every single one: Chefs+Tech: Social Media Helps Jean-Georges Vongerichten Run His Restaurants

>>As it adapts to its new asset-light strategy, Hilton seems determined to leverage the strength of its ties to HNA, prevent unwanted hotel cancellations, and welcome more competition from an unlikely ally — Airbnb: Hilton CEO Talks HNA, Cancellations, OTAs, and Airbnb

>>Hotels want to remove more uncertainty from their business, and getting more strict about when travelers can cancel is a good way to do that. Business travelers and travel managers need to pay attention to the new rules to avoid costly fees: Last-Minute Hotel Cancellations Get Pricey — Corporate Travel Innovation Report


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Tags: hospitality, Travel Trends, trends roundups

Photo credit: Hilton reported their second quarter earnings this week.

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