Lisa Omagari

Online Travel

Executive Q&A: How Contactless Technology Can Help Airlines Become More Covid-19 Compliant

Border closures, flight cancellations, and a host of Covid-19-related restrictions have made consumers less confident about flying. New technologies such as contactless hotel and meal vouchers can help airlines manage flight disruptions more efficiently, thereby easing traveler distress, strengthening brand loyalty, and helping the industry rebound.
SkiftX

The 2020 Digital Transformation Report

In this report, Skift and Amazon Web Services explore the state of digital transformation in the travel and hospitality sector, providing a benchmark for executives to follow as they gauge their own progress with this critical discipline.
Hotels

Skift Trend Report: Five Hotel Loyalty Trends for 2020

Designing a loyalty program solely focused on collecting huge numbers of points is no longer enough. In order for loyalty to deliver results in today’s rapidly changing hospitality sector, owners and operators need to reassess why they operate a loyalty program in the first place.