Grant Martin

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Airlines

United Partners With Clear to Give Elite Frequent Flyers Discounted Screening

This partnership is good news for United's most frequent customers. But will the deal between Clear and United enable the tech company to get a leg up on TSA PreCheck's dominance?

Grant Martin, Skift | 5 years ago

United Partners With Clear to Give Elite Frequent Flyers Discounted Screening

Hotels

Red Roof Launches Aggressive Price-Match Guarantee to Boost Direct Bookings

Red Roof's new best-rate guarantee program provides a strong incentive to anyone who finds a cheaper room rate through a third-party site. With hotel distribution channels tightening up though, consumers may have a hard time finding those deals.

Grant Martin, Skift | 5 years ago

Hotels

Hilton Sees Loyalty Surge From Higher Traveler Engagement

New tools geared for driving engagement at Hilton have created strong growth in its loyalty program. But does Marriott also get part of the credit?

Grant Martin, Skift | 5 years ago

Hilton Sees Loyalty Surge From Higher Traveler Engagement

Airlines

British Airways Tests Award Seats Without Hefty Taxes

Could the end of the era of high award taxes and fees at British Airways be nigh? A new trial from the carrier is pushing the fees down on some award seats to only £1.

Grant Martin, Skift | 5 years ago

Airlines

Marriott and Emirates Are Latest to Launch Hotel-Airline Loyalty Partnership

It's now possible to earn bonus points and other perks as an elite Marriott Rewards member flying on Emirates and vice versa. Sure, Emirates may not fly to every destination on the planet, but free points are free points.

Grant Martin, Skift | 5 years ago

Marriott and Emirates Are Latest to Launch Hotel-Airline Loyalty Partnership

Airlines

Delta Sees Stronger Direct Sales From Loyal Customers

Delta's strategy now appears to be driving loyalty in a different way: Instead of flying on the carrier because of SkyMiles, passengers simply want to fly on a better product.

Grant Martin, Skift | 5 years ago

Airlines

Delta’s Economy Upgrades Put Product Over Loyalty

It used to be that hardcore loyalty nerds would avoid Delta's SkyMiles program because of its poor earning and redeeming channels. Now thanks to constant product improvements, those concerns may be moot.

Grant Martin, Skift | 5 years ago

Delta’s Economy Upgrades Put Product Over Loyalty

Business Travel

Accor and Air France-KLM Link Loyalty Accounts in Unique Partnership

A new partnership launched by France's biggest hotel chain and biggest airline will allow loyalty members to benefit from spending money anywhere within the network. It's a lucrative and free perk for business travelers, which harks back to a more generous time in the loyalty game.

Grant Martin, Skift | 5 years ago

Airlines

New Accor and Air France-KLM Loyalty Partnership Raises Bar for Targeting Biz Travelers

Like a similar program now in place between American and Hyatt, the partnership between Accor and Air France-KLM aims to share customers between similar target markets. Unlike its American cousin though, this partnership is open to all loyalty tiers.

Grant Martin, Skift | 5 years ago

New Accor and Air France-KLM Loyalty Partnership Raises Bar for Targeting Biz Travelers

Airlines

Basic Business Class Fares Set Landmines for Frequent Flyers

A new series of unbundled business class fares coming to market pushes many frequent flyer benefits to the side. For those religious about loyalty programs, the fares are worth avoiding.

Grant Martin, Skift | 5 years ago