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Royal Air Maroc Joins Oneworld Alliance to Bolster Africa Reach

Royal Air Maroc Joins Oneworld Alliance to Bolster Africa Reach

Grant Martin, Skift

Frequent flyers on American, British Airways, or one of the other 13 members of the Oneworld alliance will soon have another member to look forward to for codeshare flights and frequent flyer points. The new member will also extend the alliance's reach into Africa.

5 days ago

Data Breach Adds to Marriott’s Ongoing Loyalty Merger Challenges

Data Breach Adds to Marriott’s Ongoing Loyalty Merger Challenges

Grant Martin, Skift

In the midst of ironing out the kinks in its newly merged loyalty program, Marriott was hit with news of a massive data breach last week. Revealed on Friday, the breach affects over 500 million former Starwood Preferred Guest loyalty members.

6 days ago

Marriott Data Breach Does Little to Rattle Already Weary Loyalty Members

Marriott Data Breach Does Little to Rattle Already Weary Loyalty Members

Grant Martin, Skift

Loyalty members don't seem to be too bothered by Marriott's recent breach of more than 500 million users' personal data. Part of that could be low expectations for Marriott, or because this isn't the first data breach rodeo for many.

1 week ago

SkyTeam Loses an Alliance Partner in China

SkyTeam Loses an Alliance Partner in China

Grant Martin, Skift

Delta frequent flyers are about to lose a SkyTeam partner in China, which means fewer miles and codeshare benefits. Those who fly American Airlines and other Oneworld partners, however, may soon gain one.

2 weeks ago

Game On: Lyft and Uber Launch Loyalty Programs

Game On: Lyft and Uber Launch Loyalty Programs

Grant Martin, Skift

Ridesharing and homesharing services have been long overdue for loyalty program launches. Now, both Lyft and Uber are offering at least limited options.

3 weeks ago

H​ow’s Marriott’s Massive Loyalty Merger Going? We Asked 5 Starwood Members​ to Weigh In

H​ow’s Marriott’s Massive Loyalty Merger Going? We Asked 5 Starwood Members​ to Weigh In

Grant Martin, Skift

Most Marriott Rewards and Starwood Preferred Guest members enjoyed a seamless integration earlier this year when the two programs merged. For some, however, latent issues are still hampering the experience. We asked five Starwood members about their journeys.

3 weeks ago

Capital One Adds Frequent Flyer Mile Transfer Option to Its Credit Cards

Capital One Adds Frequent Flyer Mile Transfer Option to Its Credit Cards

Grant Martin, Skift

A new tool coming from Capital One will make its travel credit cards more competitive with American Express and Chase. Only seasoned travel pros, however, may find it useful.

4 weeks ago

American Follows United in Making Top Elite Status Harder to Earn

American Follows United in Making Top Elite Status Harder to Earn

Grant Martin, Skift

For many, it may no longer be worth it to earn top-tier elite status on American, United, or Delta next year. Between recent changes to credit card earning structures and airlines constantly moving the goal posts for status qualification, it's just too hard for many to keep up.

4 weeks ago

Lyft Will Launch a New Loyalty Program Ahead of Sharing Rivals

Lyft Will Launch a New Loyalty Program Ahead of Sharing Rivals

Grant Martin, Skift

Details are still sketchy but as of December, Lyft has officially committed to launching a broad consumer loyalty program.

4 weeks ago

Hyatt Is Altering Its Loyalty Program to Battle Abuse

Hyatt Is Altering Its Loyalty Program to Battle Abuse

Grant Martin, Skift

Hyatt retooled its "cash + points" award booking calculations last week and it illustrated the perils of building out a loyalty program without expecting members to abuse it.

1 month ago

American Air Joins Peers in Making It Harder to Hit Top Loyalty Tier

American Air Joins Peers in Making It Harder to Hit Top Loyalty Tier

Grant Martin, Skift

In a move that will surprise few, American Airlines followed United this week by increasing the cost of entry into the top tier of its loyalty program. Next year, earning Executive Platinum status on American Airlines will require 25 percent more spend on the airline.

1 month ago

American Changes Elite Status Pathway for Co-Branded Credit Card Holders

American Changes Elite Status Pathway for Co-Branded Credit Card Holders

Grant Martin, Skift

A partner benefit that allowed many of American's frequent flyers to earn status through co-branded credit card spending is vanishing next year.

1 month ago