Grant Martin

It seems like every new week there's a new system outage at a U.S. airline and nobody knows why. Sooner or later, the whole infrastructure is going to collapse.

LaGuardia's congestion woes have only been made worse by terrible weather in the region. The congestion is expected to continue through 2022.

Hilton's new loyalty program, Honors, will soon allow travelers to pay with points. But will they gouge travelers on the value of each point? The jury is still out.

A strange bug in the upgrade process at American Airlines had been preventing passengers from getting early upgrades. The airline finally fixed the glitch last week.

Southwest Airlines is officially steering clear of basic economy fares, which passengers will love. Investors, on the other hand, may start to get antsy.

With basic economy soon available on American, Delta, and United, it's worth comparing the pros and cons of each fare. American's may be good for elite travelers while Delta's is best for those with baggage.

Now that all the legacy carriers have their Spirit Air-like fares, the big question is what comes next for passenger experience?

New details on how frequent flyers will upgrade on flights with premium economy leaked this week. For once, the news is good for almost everyone.

Demand to Cuba may be weaker than originally forecasted, leaving airlines like JetBlue to incentivize travel. Through March 18th, TrueBlue members will be rewarded with 3X the points when traveling to the region.

United plans to retire its aging 747 fleet by the end of the year -- well ahead of schedule. While that's good news for passengers keen on new aircraft and fancy in-flight entertainment, some are mourning the loss.