Grant Martin

It seems that passenger-crew altercations are happening more and more often these days. Luckily for American, its most recent kerfuffle hasn't completely gone out of control.

Like them or not, basic economy fares are here to stay. And United is expanding them throughout its domestic markets.

Sure, United screwed up royally. The real question is, what comes next?

Mileage Plan from Alaska Airlines just won as the best airline loyalty program in FlyerTalk's annual survey -- largely because of its distance based earnings.

If history is our guide, another airline will do something worse soon. But for now, United is taking a beating on social media, even from its peers.

Those traveling on Delta last week may have felt the aftershocks of a storm that moved through Atlanta Hartsfield-Jackson airport and turned operations on their head.

British Airways has finally come around and started investing in its business class cabin. But it may be too late to catch up with Delta, United, and the Middle East carriers.

Virgin America's Elevate members now have an official timeline for when their loyalty program is going to fold.

The to-be-delivered Delta One cabin eked out a victory over United's Polaris product in this year's crystal cabin awards. United's team must be fuming.

World of Hyatt members can now use points to book an AFAR Experience. At 200,000 points the cost is pretty high, but for many the experience may be worth it.