Grant Martin

Business Travel

United Moves Up Its Plans for Premium Economy

Elite loyalty members of United's MileagePlus program will be able to get free upgrades to international premium economy cabins this summer as the product fully rolls out.
Business Travel

United's New Loyalty Boss Confirms Focus on Demand, Not Miles, Is Here to Stay

United's new vice president of loyalty is putting his weight behind a new credit card and a handful of other initiatives at the airline. It will be interesting to see how those goals mesh with a weary base of MileagePlus members and a management team eager to turn profit and save cash.
Business Travel

Cheap Award Tickets Are Getting Easier to Find

On the surface, more inexpensive award tickets may sound like a good sign for air travelers. But with the supply of award miles shrinking and cheap seats only available on select routes, the news is just a silver lining on a much bigger, darker cloud.