Colin Nagy

Montage is thinking deeply about how to grow while preserving its service culture and attention to detail.

Hospitality is constantly evolving. Here's what has stood out this season.

Terminal BTG Pactual signals a structural power shift in premium travel, as control moves from airlines to independent operators that own the airport experience before passengers ever board.

As villa rentals become increasingly standardized through platforms, a small cohort of high-end operators is pushing back and competing on high-touch service and long-term owner relationships.

Tetiaroa proves that conservation works when it's designed as architecture: binding governance and indigenous knowledge made operational. It's a useful source code for other climate-sensitive areas.

The city still offers what made it special. And it's humming with new ideas in hospitality.

Flexible work isn't disappearing; it's being rebuilt with hospitality logic. Brands like The Malin show that small-scale, service-led models — run more like boutique hotels than real estate plays — can succeed where lease-heavy coworking failed.

Some travel brands are making the same branding mistakes luxury fashion spent millions learning to regret.

Luxury travel discovery is being rewritten by large language models — and PR has become performance marketing for machines, not just people. Brands still optimizing for yesterday’s gatekeepers risk disappearing from tomorrow’s consideration set.

The industry’s old geography-first segmentation model is breaking down as high-spending travelers increasingly share tastes and expectations shaped by global peer groups.