Colin Nagy

The Hoshino Resorts brand melds Japanese tradition with modern design and incredible service. Its ambitions outside of Japan, if successful, may some day serve as powerful cultural diplomacy for the country.

Upper House's general manager details how the Hong Kong-based hotel finds the balance between tech, customer relationship management, and frontline service.

A series of innovators are trying to address the moments between arrival and check-in, work and play, and other found moments.

A quick, no-nonsense guide to where to stay for business trips in one of the world's most spectacular cities: Hong Kong.

What would the Casper or Warby Parker of the aviation world look like? We take a stab at outlining the characteristics.

The Qatar diplomatic ban is a nightmare for Qatar Airways. Its routings and market share will undoubtedly suffer in the near and medium term.

Swire is an interesting hospitality brand that not enough people know outside of Hong Kong. That is set to change.

American promised a bold vision with its ad campaigns. And it seems to be coming true.

A stripped-down business class fare could be an easy way for airlines to monetize inventory that would be given away for free.

Global Entry is the gateway drug. Now other countries are allowing you to skip through immigration faster than ever before. And it is easier than you would think.