Colin Nagy

Namibia Lures New Travelers Seeking Desert Solitude

It would be easy to see Namibia's ascent as a run of great PR, but the country has been playing a long game to attract visitors from around the world. And now there's both more access and new product to match rising demand from travelers who crave isolation — not to mention social media cred.

Guest Behavior Is Key Part of the Luxe Hospitality Equation

Luxury travelers often deconstruct what goes into the makings of great hospitality. It's also necessary, however, to ask what is required of guests so that they hold up their end of the bargain. It's a two-way street, and all too often we ignore one side of the equation.

Emirates Is First Major Airline to Launch Basic Business Class Fare

Emirates has fired the first salvo in the unbundling of business class fares. Now you can buy just the seat, with none of the other trimmings that travelers are used to with top-tier carriers. It's a pragmatic strategy, one that gives more choice to travelers. The tension will now be maintaining that great luxury brand halo and still letting the premium cabins do the marketing hard yards for the carrier.

How Travel Brands Are Getting Wellness Right

Given the macro shift toward wellness in culture, it shouldn't be surprising that travel brands, with their expansive reach, need to be innovating in this space as well. Some of the smartest brands here are trying thoughtful new strategies to improve guest comfort and boost well-being.

Keeping Up With the Escalating Standards in Luxury Hospitality

The level of competition at the ultra-premium end of hospitality is unimaginably high, and it keeps getting higher. Extraordinary service and experiences quickly become table stakes as guest expectations continue to skyrocket. A culture of creativity gives the best hoteliers that distinctive edge.