Colin Nagy

Latest Stories

Airlines

American Express Centurion Lounges Are a Differentiator in Credit Card Competition

An airport lounge needs a lot of logistical heavy-lifting and finesse to get it right. But Amex has had some success executing on this mission, and is expanding internationally to Hong Kong.

American Express Centurion Lounges Are a Differentiator in Credit Card Competition

Hotels

7 Elements of Hotel Brands Built to Endure

Hotels built to last all have backbone, a strong bearing, and a reliable customer base even in the world of competitive online price warfare and disposable, digital consumer culture.

7 Elements of Hotel Brands Built to Endure

Hotels

Interview: Bunkhouse’s Liz Lambert on Going Local With Hospitality Outsiders

Here's one of hospitality's most interesting thinkers on hiring, her approach to service, and the importance of community when launching a development.

Interview: Bunkhouse’s Liz Lambert on Going Local With Hospitality Outsiders

Online Travel

How the iPhone Changed the Way We Travel for Better or Worse

The hardware and evolving software on the iPhone removed friction for travelers in immeasurable ways. It also created friction. The iPhone beckons us whenever we have an idle moment, forcing us to miss some of the things that make travel, particularly solo travel, so beautiful.

Airlines

What It Takes to Build the Perfect Premium Airport Lounge

Here are the brands that are innovating and getting the lounge experience right.

What It Takes to Build the Perfect Premium Airport Lounge

Hotels

Historic Hotels Need to Flaunt Their Best Attributes

Historic hotels should do a better job in playing up what has occurred behind their walls. The hard-earned patina can be unique in a world that emphasizes the sparkling and new.

Historic Hotels Need to Flaunt Their Best Attributes

Airlines

Clear Strives to Become an Airport Security Alternative for Supertravelers

Clear's user experience has evolved significantly since its launch, and the service bears a look from supertravelers — and potentially beyond.

Clear Strives to Become an Airport Security Alternative for Supertravelers

Airlines

Hong Kong’s Chek Lap Kok Airport Will Endure as a Global Hub

There's more hub competition heating up in the region, but Hong Kong's Chek Lap Kok manages to capture the magic and inspiration of travel.

Hong Kong’s Chek Lap Kok Airport Will Endure as a Global Hub

Hotels

A New Breed of French Hoteliers Has a Budget Response to Airbnb

A beautiful, well designed room in Paris for 150 euros a night? This might be an interesting counter to the rise of Airbnb in the city.

A New Breed of French Hoteliers Has a Budget Response to Airbnb

Ground Transport

Lux Bus Startup Hopes Design and Flat Beds Will Make Overnight Trips Appealing

Cabin seeks to bring style and a "moving hotel" approach to the overnight bus journey. They've nailed the design and approach, but will Californians choose it over flying?

Lux Bus Startup Hopes Design and Flat Beds Will Make Overnight Trips Appealing