First read is on us.

Subscribe today to keep up with the latest travel industry news.

Tripadvisor Begins Letting U.S. and Canadian Hotels and Restaurants Self-Identify as Woman- Or Black-Owned and More


Tripadvisor began letting some hotels in the U.S. and Canada self-identify in their business listings if they are woman-owned, Black-owned, or Asian-owned, for example.

Other categories include Disability-owned, Hispanic/Latinx-owned, Indigenous-owned, LGBTQIA+-owned, and Veteran-owned.

Tripadvisor doesn't verify whether indeed the business is at least 51 percent owned — which is the criteria — by that group. That's similar to its approach to user reviews.

Beach Hill Smokehouse in Toronto self-identifies as Black-owned. Source: Tripadvisor.

Businesses must have claimed their listing, can self-identify in more than one category, and then that self-identification would be noted under the listings details in both the Tripadvisor website and app, Tripadvisor said. Tripadvisor sees itself as a platform, which enables people to make judgments based on the "wisdom of the crowds," so to speak.

The new woman-owned or veteran-owned designations, for example, specify that the restaurant or hotel identifies themselves in this manner.

Tripadvisor has been testing the new feature, and stated that "hundreds" of businesses already have taken advantage of it. It plans to roll out the feature more broadly.

The company said its intent was "to make its platform more inclusive of the diverse communities using its influential website and app." The hope is that travelers may gravitate toward businesses that are woman-owned or Asian-owned if that is their inclination.

Up Next

Hotels

How Data Quality Issues Impact Global Hospitality Operations

There are wide discrepancies in data quality for hotel transactions across global regions, with the largest occurring in Asia-Pacific. Because hotels and agencies need to harness data quality to thrive, they must take a more nuanced regional approach to monitoring potential issues.
Sponsored
Online Travel

What Travel Brands Should Know About China's RedNote

As overseas travel rebounds and Chinese consumers increasingly seek out genuine travel tips and personalized recommendations, brands looking to engage this influential audience must understand what makes RedNote a powerful tool for modern travel marketing.