BCD Travel Contracts Further as Zoom Continues to Rattle Travel Agencies
Photo Credit: BCD Travel's Kanas City office. Competition in the U.S. market will be fierce next year if international travel remains paused. BCD Travel / John Kohlman
Skift Take
Video conferencing looks like it will take a bigger chunk than expected out of revenue next year, with a fifth of employees bearing the brunt.
Another major travel management company has succumbed to pandemic pressures that include virtual Zoom meetings. BCD Travel is announcing a series of job cuts that will bring the number of its layoffs to 3,000, out of a workforce of 14,900.
The 20 percent reduction is since the pandemic began, and the agency’s downsizing follows American Express Global Business Travel’s own staff consultations, which started in the UK last month.
“Unfortunately, addressing the current downturn in transactions requires the difficult decision to let talented and highly valued people go. Like so many other companies in the travel industry, BCD will be a smaller organization coming out of the pandemic. We expect that more than 3,000 staff members will be affected,” a spokesperson told Skift.
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