Articles tagged “cwt”

Travel Managers Still Fall Way Behind on Instant Messaging

Travel Managers Still Fall Way Behind on Instant Messaging

Isaac Carey, Skift

Texting is central to most people's everyday lives, so it's surprising that most travel agencies are so sluggish to adopt it. At this point, it's only a matter of time before it becomes a key part of every corporate travel program.

1 month ago

Why More Travel Managers Still Aren’t Offering Text Messaging — in 2019

Why More Travel Managers Still Aren’t Offering Text Messaging — in 2019

Isaac Carey, Skift

When it comes to tech, most travel management companies have focused on improving the user interface or putting in more automated features. Instant messaging hasn’t been high on the list, but thankfully that’s starting to change.

1 month ago

Travel Agencies Have Long Struggled With Southwest. Now This Is Changing

Travel Agencies Have Long Struggled With Southwest. Now This Is Changing

Isaac Carey, Skift

Southwest has been a thorn in the side of many travel management companies. Now they have a shot at a mutually beneficial relationship with the airline.

3 months ago

Business Travel Is Tough on Employees’ Home Lives: Bleisure Can Help

Business Travel Is Tough on Employees’ Home Lives: Bleisure Can Help

Isaac Carey, Skift

New research has important info for employers who want to make sure their travelers stick around and don’t come to resent frequent work trips.

4 months ago

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New Research: Navigating New Opportunities for Meetings and Events in 2020

New Research: Navigating New Opportunities for Meetings and Events in 2020

CWT Meetings and Events + Skift

Meeting and event planners need to constantly restrategize as the industry steps into a new age of rapid innovation and digitalization. Otherwise, they risk being left behind amid today’s challenging economic climate and increasingly competitive market.

4 months ago

What Political Unrest Means for Global Biz Travel in the Coming Year

What Political Unrest Means for Global Biz Travel in the Coming Year

Isaac Carey, Skift

It all comes down to uncertainty, making consumers more cautious and businesses more likely to cancel travel. Unfortunately, this anxiety isn't going to end any time soon.

6 months ago

Accor Backs Chatbot Tech Builder Mindsay in $10 Million Funding Round

Accor Backs Chatbot Tech Builder Mindsay in $10 Million Funding Round

Sean O'Neill, Skift

The funding of French startup Mindsay may be small news. But interviews with its customers Iberia and CWT suggest that a second wave of chatbot technology has stopped frustrating travelers with as many misunderstandings as the earlier tech did. That's a big deal for the sector.

8 months ago

Boeing Max 8 Flying: What Airlines, Agencies Are Telling Customers

Boeing Max 8 Flying: What Airlines, Agencies Are Telling Customers

Allan Leibowitz, Skift

A range of differing responses to the Ethiopian Air disaster involving a Boeing 737 Max 8 is making it hard for travel advisors.

11 months ago

A Look Inside CWT’s Digital Culture Shift

A Look Inside CWT’s Digital Culture Shift

Andrew Sheivachman, Skift

CWT has grand designs on how it can improve the traveler experience. The future isn't here yet, but progress seems to be happening in the background.

11 months ago

Behind CWT’s Effort to Go Digital-First

Behind CWT’s Effort to Go Digital-First

Andrew Sheivachman, Skift

The future isn't here yet, but at least big travel management companies like CWT have come to realize the importance of improving the experience of actual travelers instead of focusing on travel managers alone.

11 months ago

Carlson Wagonlit Travel Rebrands to Sound Cooler

Carlson Wagonlit Travel Rebrands to Sound Cooler

Andrew Sheivachman, Skift

Now we've got Amex GBT, BCD, and CWT: an alphabet soup worthy of a sector that relies on bromides and buzzwords over substance.

11 months ago

Meetings Management Programs Still Take Baby Steps in Corporate Travel

Meetings Management Programs Still Take Baby Steps in Corporate Travel

Andrew Sheivachman, Skift

Just half of the companies polled for this survey manage their meetings with the help of a travel management company. This represents a big opportunity for companies to save money and travel management companies to help provide oversight and transparency.

4 years ago