United Airlines Removes Expiration Dates From Frequent Flyer Miles
Skift Take
United's decision to remove the expiration date from MileagePlus accounts is a small gesture toward improving the lives of its loyalty program members — and could eventually be key to its growth.
United Airlines is changing its loyalty program to remove mileage expiration dates. Effective immediately, the carrier is allowing earned miles to live indefinitely in MileagePlus accounts, granting loyalty program members permission to access and use them years in the future.
The move is a stark departure from the current constraint that American and United apply to their loyalty programs; up until Wednesday, both carriers put expiration dates on the miles that frequent flyers earn. If a traveler earned a few miles on a flight fr
