IHG CEO Sees Better Tech as Making Things Smoother Behind the Scenes


Skift Take

Keith Barr has a clean slate to build off his tenure in China and implement new technology for IHG employees that will help shape and improve the guest experience. We'll be watching to see if his vision of more seamless technology integration is realized this year.

InterContinental Hotels Group (IHG) Chief Executive Officer Keith Barr is three months into his new role at the company and is thinking about the milestones IHG will have reached by the time his one-year anniversary as CEO rolls around next July. Barr, who took the reins of the company in July after former CEO Richard Solomons stepped down in June, is fresh off a round-the-world tour that involved meeting 1,200 IHG employees. He said he was recently at an employee town hall meeting when he was asked: "After a year of being CEO, what will success look like?" Barr said that mobile check-