American Airlines Fixes a Bug in Its System That Was Preventing Upgrades
Skift Take
A strange bug in the upgrade process at American Airlines had been preventing passengers from getting early upgrades. The airline finally fixed the glitch last week.
Elite passengers in American's AAdvantage loyalty program have been scratching their heads for the last few months over a strange hiccup in the airline's upgrade process. Typically, elite passengers on legacy carriers can be upgraded (with space available) anywhere between 24 hours and 10 days in advance -- a small perk for being loyal to the airline. On American, however, those upgrades had mysteriously stopped getting p
