The Future of Personalization and Engagement at Events — Meetings Innovation Report


Skift Take

Digital platforms like Airbnb and Loomio are driving unprecedented levels of personalization and engagement for the meetings and events industry.

The Skift Meetings Innovation Report is a weekly newsletter defining the future of business events by deciphering disruptive strategies that improve engagement and knowledge sharing. Subscribe. The Future of Meetings & Events "Skift makes me the smartest guy in the room," Bryan Churchill, VP of hotel sales at Los Angeles Tourism & Convention Board, told me yesterday at the annual Cvent Connect conference in Las Vegas. I hear that all the time because we always define what's driving business in travel and tourism by focusing on the trend lines versus the headlines. This week in meetings and events, Airbnb's head of hospitality and strategy, Chip Conley, addressed thousands of hotel professionals at the conference about the room-sharing platform's strategy in the business events sector. Conley gave a balanced presentation explaining that Airbnb will always be primarily a leisure company. Howeve

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