Kimpton’s Loyalty Program One Year After IHG Buy Is Still OK
Photo Credit: The Brice Hotel in Savannah, GA. Kimpton Hotels & Restaurants
Skift Take
Inaction may provide a bit of assurance, but it's not the same as a clear plan that gets guests excited about a brand's future.
In the year since IHG’s acquisition of Kimpton Hotels, the boutique hotel brand has yet to make any major announcements on the status of its loyalty program.
Kimpton’s cult-following of consumers did not greet the news, which broke December 15, 2014, with open arms; many were worried about what the deal meant for the brand and its rewards progr
