Adding Up the Costs of a $1,200 In-Flight Wi-Fi Bill
Photo Credit: Fingers crossed that this woman on her laptop is going to turn her Twitter app off before taking a nap. Singapore Airlines
Skift Take
What’s that expression? You snooze you loose. You also get a good lesson in the mix of rules and fees that often make in-flight connectivity so confusing.
An intrepid traveler and blogger recently expressed his dismay over the high price of in-flight Wi-Fi. Jeremy Gutsche, Founder of Trendhunter.com wrote a provocative post entitled Singapore Airlines Billed me $1,200 dollars for the Internet, in which he accuses Singapore Airlines of "gouging" him and appeals to the interwebs to tweet the airline, expressing dismay on his behalf.
This got our attention.
How, we asked, could such a thing happen? Why would Singapore Airlines, internationally renowned for its service, "gouge" an unsuspecting guest?
The bill Gutsche incurred was for $1,142.47, to be exact, according to the copy of the receipt he presents in his post/appeal for reimbursement. But let's not quibble. Anyway you slice it, that's a lot to spend for a few emails, some internet surfing and the sending of a 4 MB powerpoint presentation. Th
