The Real-Time Flight Updates Coming to Flyers’ Mobile Devices
Photo Credit: A man looks at his iPhone at the airport. Flickr / Monica Shaw
Skift Take
Privacy, or lack thereof, is one of the biggest obstacles that airports and airlines must consider in their efforts to personalize passengers' updates in an effort to boost their bottom line.
"A smooth and hassle-free journey where passengers do not have to break stride from the curb to the gate unless they choose to is the goal," explained International Air Transport Association’s CEO Tony Tyler at the 2013 World Passenger Symposium.
The vision summed up by Tyler represents airports' and airlines' ambitions to make air travel more personalized for passengers and more profitable for their bottom line. Although the industry has made much improvement with mobile check-ins and boardings, there remains a high demand
