It's rare for boutique hoteliers to share lessons learned the hard way, at least in public. Kudos to Michael Achenbaum, creator of The Gansevoort in New York, for revealing some missteps to avoid when adding a members club to a hotel.
United Airlines CEO Scott Kirby replaced Delta's Ed Bastian as the highest-paid U.S. airline chief in 2022. Here's how much the industry's leading executives took home — as well as how their pay was calculated.
Chinese travelers are eagerly embracing new travel opportunities as restrictions ease, with a strong desire to explore their dream destinations and engage in unique cultural experiences.
In recent years, social media and guest reviews have made a profound impact on the hotel industry. Savvy hotel operators who are willing and able to use guest feedback to improve their service can boost satisfaction and increase bookings, especially if they’re equipped with the right guest engagement software.
Rising hotel room rates in the U.S. are still contributing to an overall rise in the national cost of living, but the pace of hotel rate hikes is slowing, according…
Save Now, Buy Later may contribute more to traveler well-being than having to worry about the bills later from a trip that you really couldn't afford. Anyway, it's a novel way in travel to market vacations.
If Portland is to shake off the negative media perception, it will need its local residents more than ever to convince the public that it's still a great tourist destination.