Navan CEO Ariel Cohen: AI Challenges and Business Travel’s Recovery — Full Video


Skift Take

Companies have a lot of work to do to put themselves in a position to properly use AI, Navan CEO Ariel Cohen warned executives at Skift Global Forum. Hear him explain the challenges they face.

Travel brands are eager to profit from artificial intelligence, but they'll likely encounter several obstacles.

That's what Navan co-founder and CEO Ariel Cohen told Skift Senior Research Analyst Seth Borko at the recent Skift Global Forum in New York City. Cohen also discussed what he's seen in business travel's recovery as well as Hotel Concierge by Ava, the latest update to its traveler-facing chatbot.

Watch the full video, or read a transcript of it, below.

https://www.youtube.com/watch?v=KlTfDSl423E Interview Transcript

Seth Borko: Hello. Hello, everyone. Thanks for joining us today. Thank you, Ariel, for being here. This is going to be exciting.

Ariel Cohen: It's amazing. Thank you for having me. Great conference. Really big.

Borko: Ariel, you are the CEO of startup tech, corporate travel company. The start of this year, you were the CEO of a company called TripActions. Today, you're the CEO of a company called Navan