2020 Archives

The global pandemic still impacted Accor's recent corporate restructuring, whether the company sees it that way or not.

The pandemic has bewildered the airline software that pops out airfares based on historical data. But Alaska Airlines thinks new software will make it savvier.

While its competitors are struggling with the collapse in business-travel demand, JetBlue's focus on leisure travelers has been a source of (relative) strength. The airline is flouting conventional wisdom and expanding in its competitors' hubs.

There's an element of hopeful thinking from Keith Barr, who's adamant that China is proving there's life yet in the hotel sector.

Booking Holdings CEO Glenn Fogel said the pandemic had no redeeming value. But his company will coincidentally be well-placed for the recovery thanks to the new consumer awareness of alternative lodging.

Under Ed Bastian, Delta Air Lines has taken a prudent approach to managing through this pandemic. The airline is not expecting a recovery for about two years.

It's unlikely economic lockdowns are in the cards for preventing future coronavirus case surges in the U.S., and Marriott CEO Arne Sorenson's defense of "hygiene theater" shows what the business community sees as a viable alternative safety measure.

Making it through the first six months of the pandemic has been the main priority of travel executives. But now it's time to begin looking forward to determine how best to grow your way out of the crisis. Now is the time to be bold — to think bigger and more innovatively given the industry’s reset.

Las Vegas casino resorts are seeking creative alternative revenue streams while convention travel is bottomed out, but it's highly unlikely anything will match the dollars associated with a mammoth, multi-day event.

The pandemic has pushed many companies into new ways of working, but there’s a lot of work ahead to transition and realize all the benefits — traveling included.