2020 Archives

Skift is making some changes, building upon our outstanding coverage of Asia. Xinyi Liang-Pholsena will become our new Asia Editor. Please keep an eye out for that byline. You won't be disappointed.

Legacy property management systems (PMS) missed the boat when tech innovation started ramping up. Now they are playing catch-up. Cloud computing, open APIs, marketplaces, and middleware layers are shaking up this stale corner of hotel tech, and it’s crazy exciting.

Travel agencies can say goodbye to old-school excel spreadsheets and paper agreements for keeping track of airfare sales. Today, digitalization provides a much easier and powerful tool to manage incentive and commission contracts with airlines.

"Skip-gen" travel involving grandparents and grandchildren is an important market for travel advisors to pay attention to. Not only are grandparents more active these days, many see travel as a rare bonding opportunity with grandchildren.

Thomas Cook's departure from a number of European markets will help propel EasyJet forward for most of 2020. At the moment, it remains cautious on capacity growth. But given the good start, might the airline be tempted to change tack?

As new concepts of urban living evolve and cities become even more attractive destinations for both working and living, hospitality brands will need to rethink the role they play for visitors and locals alike.

Ace Hotel has finalized the consolidation of its ownership after years of disputes with the estate of late co-founder Alex Calderwood. Now that that's been settled, what will the boutique hotel chain concentrate on next?

Twice a year, this column looks at who is doing it right. Here are some of the most inspiring innovations in design, service, and guest experience in hospitality and travel. Let the debates begin.

A look at where the money will be spent shows Australia is putting it in all the right places with just one thing in mind: getting tourists back. This is what's needed as figures are showing massive losses.

Cities have always been incubators for innovation, but with two-thirds of the world’s population expected to live in urban areas by 2050, developments being rolled out today to accommodate that new density will serve the travel industry in positive ways.