How New Entrants Are Shaking Up the Hotel Property Management Space: New Skift Research
Skift Take
Legacy property management systems (PMS) missed the boat when tech innovation started ramping up. Now they are playing catch-up. Cloud computing, open APIs, marketplaces, and middleware layers are shaking up this stale corner of hotel tech, and it’s crazy exciting.
The start of a new decade always comes with a collective expectation that the upcoming decade is going to be very different from the one left behind. In many ways this will be the case, but the track record of hotel technology is one of slow progress rather than radical innovation. There is no hotel technology solution that illustrates this better than the property management system (PMS).
But maybe we do actually find ourselves at a truly seminal moment in the history of the hotel PMS
