A Consolidated Biz Travel Market Could Mean More Personalized Booking
Skift Take
Watching how adoption of new distribution technology plays out in this early stage can give us a look into what to expect in the future. Especially if direct distribution ever moves into other areas of travel booking, like hotels.
With BCD Travel acquiring Japan's Hitachi Travel Bureau, and Flight Center buying majority stake in Australian corporate travel company 3Mundi this past week, the business travel industry is showing further signs of consolidation.
Big players are, once again, getting bigger.
This trend matches up with industry predictions from global distribution company Amadeus, released in a recent report on how tech is influencing the future of business travel. After talking to key players around the industry, the company viewed a more centralized industry as one in which information is pooled across different platforms, helping to foster a more personal user experience.
"As content is aggregated, business travel agencies will be able to offer more choice to the individual traveler's profile and allow corporations to control what the traveler sees.
