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Skift has broken its online travel agency coverage this year into a multi-part series exploring different in-depth aspects of the business model. The first part of the series examined the advertising spend of online travel agencies in North America and Europe. The second part of the series looked at the inventory and supply aspect of these same sites. The final part of the series, below, takes a deep dive into two emerging market booking sites.
The final installment of our series on the state of online travel agencies in 2018 is a twofer. In it, we profile two leading businesses in the developing world: MakeMyTrip in India and Despegar in Latin America. This is Skift Research’s inaugural research coverage for both of these companies.
Despite superficial and geographic differences, MakeMyTrip and Despegar have much in common. To name just a few, both are the reigning online travel champions in their respective local markets, have decades of operating experience, do business in highly fragmented markets with relatively low online penetration, and are listed on major U.S. exchanges. Plus, both have public filings, allowing us a detailed look into these businesses that would be near impossible to get for many other regional online travel agencies.
The top lesson we learn is how much care must be taken when localizing a travel offering. Both MakeMyTrip and Despegar are highly evolved to match their regional niches. What works in the U.S. or Europe cannot be copy-pasted to new markets.
In addition to detailing the key market-specific tactics, we go through a complete tear down of these companies’ financial statements and business models in this report.
What you’ll learn from this report:
- Extensive overviews of the Indian and Latin American travel markets
- Corporate strategies of Despegar and MakeMyTrip, including breakdowns of inventory and gross bookings of each
- Corporate strategies and region-specific initiatives setting MakeMyTrip and Despegar apart from North American or European online travel agencies
- Detailed financial analysis of both companies
This is the latest Skift Research report aimed at analyzing the fault lines of disruption in travel. These reports are intended for the busy travel industry decision-maker. Tap into the opinions and insights of our seasoned network of staffers and contributors. More than 200 hours of desk research, data collection, and/or analysis goes into each report.
After you subscribe, you will gain access to our entire vault of reports conducted on topics ranging from technology to marketing strategy to deep dives on key travel brands. Reports are available online in a responsive design format, or you can also buy each report a la carte at a higher price.