Changing the Culture of Corporate Travel — Skift Corporate Travel Innovation Report


Skift Take

After a frank conversation with Carlson Wagonlit Travel CEO Kurt Ekert about the company's past shortcomings and goals for the future, we're more interested than ever before to see the new innovations developed to empower business travelers.

The Skift Corporate Travel Innovation Report is our weekly newsletter focused on the future of corporate travel, the big fault lines of disruption for travel managers and buyers, the innovations emerging from the sector, and the changing business traveler habits that are upending how corporate travel is packaged, bought, and sold. SUBSCRIBE HERE FOR WEEKLY UPDATES The Future of Corporate + Business Travel With corporate travel giants tending to be risk-averse, it's telling that many companies are now touting technology innovation and traveler-centric products as core priorities moving forward. Skift spoke with Carlson Wagonlit Travel CEO Kurt Ekert about the challenges of trying to move the company forward without giving up its core priorities. "From a culture perspective, I think that historically we were not great at innovation," said Ekert. We were great at service. And as I went around in my first coupl