Delta Is Testing Free Meals in Domestic Coach Class
Skift Take
Even if this test goes nowhere, and Delta stays with the status quo, you should give the airline some credit for trying something new (even if it's old). This is why most insiders believe Delta is the most innovative major U.S. carrier.
Years after Delta Air Lines, like all U.S. carriers, removed substantial free food from domestic economy class, the carrier is testing snacks, such as sandwich wraps, on some flights between the East Coast and California.
Delta is coy with details, declining to say on exactly which flights passengers can expect food, or even how long the temporary program will last. But a spokeswoman confirmed the airline is "currently testing complimentary meals" on some trans-continental flights.
During the test, the spokeswoman said, Delta is comparing customer satisfaction scores on flights with food to scores on flights without it "to determine the impact on the in-flight experience." Once the process is completed, Delta will share more d
