With Lola's acquisition of Room 77's metasearch tech, Room 77 essentially becomes a consumer insights and hotel search test lab for Lola. Room 77's original founders have essentially exited the business: Google licensed its tech and hired the bulk of its employees, Expedia acquired Room 77's pioneering room-view tech, TrustYou bought Room 77's Checkmate hotel-messaging app, and now Lola picked up the remaining technology.
Whether for work or for pleasure, travel presents both stress-inducing challenges and blissful opportunities for indulgences. The latter can make even a tough trip satisfying, especially when travelers make smart use of well-earned loyalty and rewards programs.
During Jeff Smisek's reign, industry insiders used to poke fun at United for copying Delta on key decisions. But with its new Basic Economy product, United is thinking outside the box. United's new fare may not be great news for flyers, but investors should be happy.
Until now what the modern day supertraveler thinks and wants has not really been understood. The Supertraveler Manifesto lifts the lid on these high maintenance, highly connected individuals.
Four Seasons Hotels and Resorts' approach to the luxury market is a little bit different from its peers, and our conversation with president and CEO J. Allen Smith gives you a bit of a glimpse into that approach.