Ryanair‘s no-nonsense approach to screenscrapers has claimed another victim. Will Momondo bow to pressure and stop linking to Opodo and CheapOair or will it tolerate the loss of Europe’s largest airline?
The disagreement concerns Ryanair’s long-running battle with so-called screenscraper websites. The Irish airline is furious that Momondo has offered links to a number of them, including Opodo, owned by eDreams, and CheapOair.
In the past Ryanair has engaged in legal action against eDreams and it even took on Google. The airline’s main concerns have been alleged problems with ticket sales and failure to pass on accurate flight information to customers.
Ryanair’s Robin Kiely said: “As Momondo was in clear breach of the terms of our contract by actively linking to screenscraper websites, we have revoked its license in an effort to prevent any more customers being misled.
“It’s important to note that Ryanair has no commercial agreement whatsover with Opodo or CheapOair, who continue to engage in unauthorized screenscraping and sell on Ryanair’s low fares. We again urge customers to book directly on the Ryanair.com website.”
In response its Managing Director, Pia Vemmelund, said: “Our primary purpose has always been to show the lowest available price to provide our users with transparency. Therefore, we won’t compromise on that transparency by taking out specific travel agencies from our search results just because an airline like Ryanair tells us to. That would be against our principles.
“We can confirm that we no longer have a license agreement with Ryanair, but we cannot confirm a breach of contract or that we agreed to exclusively show Ryanair prices through Ryanair’s website only.
“So, we continue to show Ryanair flights when these are sold through travel agencies, and we’re happy to continue to show our users the lowest prices and offer transparency.”
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Photo credit: A line-up of Ryanair aircraft. The airline has revoked its licensing agreement with Momondo. 133930