2015 Archives

With the advanced biometric and baggage scanning technologies available, someone should look into fully automating the security screening process. It could prove more reliable than some of today’s people-based systems. We’re thinking of you, TSA.

For Google, the new program means it has the potential to become even more of a central hub for the travel industry as it can offer hotel-booking functionality to its massive base of users on desktop and mobile, in search and maps. Just wait until Google integrates flights and hotels. That's coming too.

Getting travelers to explore a destination beyond the festival grounds is where the opportunity lies for these startups to form some partnerships and make inroads.

A lot of people would argue that Kayak lost its product mojo when co-founder and CTO Paul English left the company. Huffman is not totally abandoning Hipmunk but his energies will be elsewhere.

IHG is building out its Rewards Club loyalty program with more experiential rewards for its very best customers and more quick reward options for those who are ambivalent about loyalty structures.

It's a clean, modern and functional space that manages to be lovely and cosy. That's a delicate combination that Priestmangoode has executed beautifully.

With these direct jibes at Aer Lingus, it's clear there the feisty O'Leary we thought we'd lost to 'nice' is still alive and kicking.

Truly identifying with travelers as a traveler -- not as a marketer who is thinking like a traveler -- helps viewers relate better to the brand message.

Tourists can, over time, negatively impact a destination but these findings from Cyprus show it's not all bad news when it comes to spending.

Airport performance and user experience needs to be assessed against global standards and not domestic mediocrity. And that's just the start of it.