Who would have thunk it? American Airlines has a problem that it shares with travel startups: the infrequent traveler. That means American will continue to match low-cost carriers and American plans on further unbundling its fares.
By emphasizing how San Francisco is integrating the highest levels of sustainability, technology, inclusiveness, charity and local cuisine into Super Bowl 50, the city is really emphasizing its forward-thinking value proposition as a tourism destination.
To meet consumer demands and make it easier for visitors to access the mobile app, Four Seasons unveiled a new standard of Wi-Fi: complimentary access available for an unlimited number of devices.
Food connects a traveler to a place in a way that's arguably closer and more engaging than anything else they could encounter. Confining a food tourist's dining experience to the walls of a restaurant isn't enough to make them feel like they got what they came for.
It is possible for an airline, such as Southwest, to cater to some fairly satisfied passengers. Not gouging them with fees and treating them like human beings really helps.