2014 Archives

Much has been written about the impact mobile devices and social media are having on the travel experience, but there are profound implications for female travelers, in particular, who can use the tools to feel safer when on the road alone.

Spirit Airlines' image continues to suffer despite its packed planes and the executives are admitting for the first time that there's a benefit in educating flyers about the pros (and cons) of its fare structure.

Does Accor's new streamlined check-in process in practice as advertised? We're not sure, but it potentially is a great way to personalise service and make a lasting impression with the guest.

You can't bring a T-1 line with you at sea, but cruisers are connecting faster than ever before as cruise lines see a benefit to keeping communication quick and increasing customer loyalty.

With this ongoing partnership between JW Marriott and Christie's, the hotel group is able to provide a pop-up museum with world class art, raising its cachet as a luxury business travel supplier.

There were two interesting announcements from major travel sites April 28: TripAdvisor added Wendy Perrin, formerly of Conde Nast Traveler, as its travel advocate, and Yahoo Travel relaunched with an emphasis on editorial, but also very heavy on travel inspiration and sponsored content. TripAdvisor has one of the most well-rounded travel sites on earth, and Yahoo is being Yahoo.

An aging, less mobile population is a design challenge on one hand and a revenue opportunity on the other.

These are among the first hotels to roll out on-site wearable tech and other brands will likely look on with curiosity to see whether or not the bracelets take off among guests.

Passengers are happier when they have a good idea what they'll spend before they show up at the airport. SAS can charge a bit more, and still make people happy.