2014 Archives

Destinations maximize the reach of their campaigns by targeting New York City during the Super Bowl when visitors from around the country also see the ads.

This is part of Carnival Corp.'s efforts to redeem itself after a series of incidents battered its brands' businesses last year. But the cruising giant now has to deliver an experience that rejuvenates customers and its forward-looking business.

How can we say this nicely? RIDICULOUS. Sorry for that.

The price guarantee makes the option of booking through Carnival more attractive. In addition, it's nice to book a tour where passengers have the peace of mind that the ship is not going to depart without them.

Steve Hafner acknowledges that flight ticket purchasing on Kayak still "sucks." He candidly admits that Kayak is taking some design inspiration from the Airbnb website, which he says balances exploration and transactions without overwhelming the user.

Transit riders in cities worldwide need these common sense reminders, but not all cities are smart or design-savvy enough to highlight the practices in such an approachable way.

It was questioned whether American Eagle would survive at all during preliminary merger talks and its rebranding confirms its future as a regional airline. The merger presents the most opportune time to clear up customer confusion caused by the similarity in the regional and parent carriers' names.

Organic growth obviously wasn't sufficient for BookIt.com, which has long touted a technology advantage through its search tool and took in its first funding in a decade. BookIt.com faces the same mid-life crisis that many travel companies confront: How do you break out of the pack and get noticed.

Metasearch is the hottest thing in travel. Understand why, as well as what's coming next.

TCV's investment will help SiteMinder scale on a global level as well as signifies diversified venture firms' growing interest in the hospitality sector.