2014 Archives

Wearables, tablets or both? Which will end up providing more robust and personalized service for passengers? Either way, customer service for passengers, whether at the departure airport, onboard or at the destination, will undoubtedly undergo a revolution in the not-so-distant future.

The average virus outbreak occurs on a 12-day voyage and causes 6.6 percent of passengers to fall ill. Longer cruises give the virus more time to spread but the factors that lead to an outbreak are the same on every ship.

The struggling magazine is joining a Lonely Planet that's eager for expansion on every travel front.

The cause of a norovirus, whether it's a single passenger or malfunctioning dishwasher, is almost impossible to pinpoint making it tough for the CDC or cruise lines to say when, if ever, the risk will be mitigated.

You say tomatoe and I say tomahto. Whether ALPA wants to admit there is a pilot shortage or merely cast it as a question of attractive pay scales, the end result is that there aren't enough qualified pilots to fill job openings at U.S. regional and major airlines.

Want to gauge Expedia's priorities? It implemented its hotel partnership with Travelocity in a hurry in December. But when it comes to rolling out HomeAway's vacation rentals, Expedia says it will get around to deciding how to proceed in the second half of 2014.

Expedia's hotel business has momentum, and the acquisition of Trivago and its strategic marketing agreement with Travelocity are fueling the trend.

Despite the popularity of Sports Illustrated's swimsuit issue among a certain set of readers, it's difficult to imagine how a handful of women in bikinis will be able to upset Betty White's position as queen of in-flight safety videos.

We will miss Joe Biden when he leaves office in three years. Let's hope he continues to insult New York-area airports and lavish love on Amtrak in the meantime.

The aviation industry has been growing at a steady rate for the past 30 years suggesting that market changes continually balance one another out and will continue to do so in the future.