The travel and hospitality industry is teeming with data, and smart brands are figuring out new ways to use these insights to develop more personalized customer experiences.
Last week, Skift and Boxever held a webinar on How To Effectively Personalize Marketing Across Travel Sectors, featuring experts from Boxever, Airline Information, and Tigerair.
The webinar is now available for on demand streaming:
This webinar examines how top travel brands are developing their services to answer the demand for personalization. During this webinar, we’ll:
- Review the three pillars for successfully personalizing an omni-channel experience
- Illustrate how airlines and OTAs today are putting these pillars to work – from the web, to email, to the call center and even into the cabin
- Showcase some of the results that are possible with this approach
Michael Smith, Managing Partner, Airline Information
Alexander Knigge, Chief Commercial Development Officer, Tigerair
David O’Flanagan, CEO, Boxever
— Cathay Rebrand (@cathayRebrand) October 29, 2014
Stream the entire webinar on demand:
This content is created collaboratively in partnership with our sponsor, Boxever.