2013 Archives

Park Hyatt established the business case for offering local, experiential travel options in the luxury sector, where luxury amenities are no longer a differentiator for well-heeled clientele.

Whether this one or some others coming on the market, liquid scanners will become a new reality soon enough.

When you turn to outside consultants to create a roadmap for major, company-shifting decisions, you've abdicated your responsibility as a chief executive. But when all your underlings have bailed, you don't have much of a choice.

Biggest lesson to be learned: Give travelers the experience they are looking for: value, service, a great user interface, personal global connections, and social sharing. Mix these together, and you have a success story called Airbnb.

Russian tourism is a mix of low end beach+shopping and very high end luxury, and countries who have traditionally not paid much attention to the market are increasingly going to, especially Western Europe.

Looks like this merger is just about a fait accompli, pending the approval of the federal court in Washington, D.C., and American emerging from bankruptcy. Then the fun really begins.

Chinese tourism will undergo a transformation as outbound travelers feel their oats and realize they can oftentimes have a richer experience by traveling independently. These visitor numbers are a symbol of that burgeoning trend.

The new American Airlines is chomping at the bit to get this merger moving.