First read is on us.

Subscribe today to keep up with the latest travel industry news.

Delta and Starwood launch reciprocal benefits loyalty program


Skift Take

Loyalty programs across the board are in need of wholesale reinvention, and this joint program between a hotel group and airline seems like a tangible enough first step on more such programs to come.

Starwood and Delta have launched a partnership that gives each of their top customers VIP perks -- both in hotels and during flights.

The new "Crossover Rewards" program, which will kick off on March 1, will be the travel industry's only program that lets frequent travelers obtain VIP perks seamlessly on their travels, even if they're only an elite customer with one of the companies.

In the past, airlines and hotels have teamed up to run promotions. But generally, the promos have typically focused on points or miles instead of benefits designed to make travel easier.

From the release:

SkyMiles Diamond and Platinum Medallion members will have access to added benefits including priority check-in, 4 p.m. late checkout and free in-room internet access when staying at Starwood Hotels and Resorts. All Delta Medallion members also will earn one mile per dollar spent on eligible room rates when staying with Starwood in addition to the Starpoints usually earned for their stay.  In turn, SPG Platinum members will receive one free checked bag, priority check-in and priority boarding when flying Delta. SPG elite members will earn one Starpoint per dollar spent on eligible flights in addition to the miles usually earned for their flight.

The FAQs explain the fine print and who are eligible.

Up Next

Hotels

How Data Quality Issues Impact Global Hospitality Operations

There are wide discrepancies in data quality for hotel transactions across global regions, with the largest occurring in Asia-Pacific. Because hotels and agencies need to harness data quality to thrive, they must take a more nuanced regional approach to monitoring potential issues.
Sponsored
Short-Term Rentals

Hedge Fund’s Bid For Vacasa Is Higher Than Casago’s 

Should Vacasa opt for a superior bid from a hedge fund at the risk of seeing the company getting dismantled? Or should Vacasa stick with a strategic buyer? Meanwhile, other bids could potentially come in.