TripAdvisor has defended its decision not to remove a review of a hotel that hosts Ministry of Defence (MoD) personnel, despite the owner’s concerns that it could compromise security ahead of the Olympics.

A TripAdvisor user recently posted a review of the hotel, which has requested to remain nameless, speculating that it must “survive solely on MoD employees” and was “clean but not worth the £69 they charge the MoD nor the £79 they charge everyone else”.

The director of the hotel contacted Caterer and Hotelkeeper to highlight the issue, after TripAdvisor declined to remove the review when he explained the situation.