Travel Technology

Today’s travelers prioritize recommendations from their close friends and family members, even as the relevancy of personalized digital ads improves. As the “best friends network,” Snapchat is showing brands how to reassess influencer culture and leverage modern tech to transport and inspire travel decision-makers.

ChatGPT plugins had already covered flight and hotel bookings. Now, two new travel companies are joining the experiment, bringing ticketed events and car rentals into the mix.

We surveyed 200 travel industry professionals to better understand their view on AI tools.

Blackstone sold its stake in Indian software company IBS Software for $450 million to British private equity firm Apax Partners. 

As travelers seek better shopping and booking experiences, travel companies must transform both the technology powering their retailing systems and the organizational culture behind them. Recent milestones within Sabre’s Beyond NDC program demonstrate how the company is advancing new retailing opportunities across the entire travel value chain.

Reports of corporate travel’s demise turned out to be greatly exaggerated, but companies aren’t spending as freely as they did pre-pandemic. As CFOs increasingly have a say in employee travel — and the need to balance expenses with duty of care rises — all-in-one travel and expense solutions are taking on a growing importance.

This is potentially a big win for Hopper — if it turns out that Uber's UK rideshare customers will want to book flights in the Uber app. Uber is trying to prove that use case.

If ChatGPT drives gains for Saudi's largest travel player, companies worldwide will take note. Plus, this week's news from Red Sea Global, Oyo, Musafir, and other regional companies.

In a recent webinar, FLYR Labs and Avianca joined Skift to discuss how airline business models are evolving to keep pace with traveler expectations. With pressure to adapt to today’s real-world challenges, AI is enabling a step change in airline commercial performance and customer experience.

Recovery is taking a bit longer than some expected, but it’s getting there — slowly.