Travel Technology

In recent years, social media and guest reviews have made a profound impact on the hotel industry. Savvy hotel operators who are willing and able to use guest feedback to improve their service can boost satisfaction and increase bookings, especially if they’re equipped with the right guest engagement software.

Chinese travelers are eagerly embracing new travel opportunities as restrictions ease, with a strong desire to explore their dream destinations and engage in unique cultural experiences.

As we navigate a world transformed by technology, the hospitality industry stands at a crossroads. Success hinges not solely on adopting digital solutions, but on personalizing them with the human touch, blurring the lines between the digital and tangible realms. The challenge for hospitality leaders is clear: adopt, adapt, and excel.

Vacasa, like the short-term rental sector writ large, is coming off of a pandemic-fueled growth spree and faces the question of what comes next. Can Vacasa tap into first-party growth while scaling back cash-intensive investments? With investor patience running thin, the clock is ticking.

Generative AI is still in the early stages, but major travel companies are investing in tools that many of them say will be an important part of the future.

In a recent panel discussion, industry leaders from Sabre, Travel in Motion, and Oman Air joined Skift to discuss the current airline retailing landscape, how consumer needs are evolving, and the best way to address those needs: transitioning to modern retailing powered by offers and orders.

Choice Hotels sees a potential in generative AI (artificial intelligence) to reshape the hotel sector, according to an interview chief information officer Brian Kirkland did on Bloomberg TV right before…

Travelers worldwide want to purchase and manage ground transport tickets digitally, same as they typically can for flights and hotels. The industry is finally starting to respond.

Hopper is the new kid on the block. Except it's not. Founded in 2007, it spent a decade building a huge database of flight information before selling its first flight booking in 2016. The time it spent on its cutting edge price prediction capabilities have paid dividends, leading to the launch of a suite of fintech products which have been fundamental in Hopper's disruption of the legacy OTAs.

The rapid integration of consumer technology in the business world is leading corporate travel, finance, and accounting departments to pursue creative strategies and efficient software that bring corporate travel, payments, and expenses into one seamless workflow.