Travel Technology

Kayak’s AI Mode goes from soft launch to debut, so customers can search for travel using natural language. Plus: The company dishes up data on holiday travel trends.

Revolut’s latest acquisition, Swifty, an AI startup bred from Lufthansa’s incubator, extends the fintech business’s reach into travel.

What happens when the fundamental assumptions underlying the travel industry's business models stop being true? Who has agency: who makes decisions, who controls discovery, who influences choice, and critically, who gets left behind when those power dynamics shift in an AI age.

Loyalty programs are more important than ever – but travelers are moving beyond status tiers and points to seek relevance, reassurance, and value. As expectations rise, credit cards have emerged as a key force in the loyalty ecosystem, offering the flexibility, personalization, and protection travelers now demand.

By going public with the breach, Vietnam Airlines joins a growing group of companies learning that transparency and trust are as important as any technical fix.

Dubai built the world’s busiest international airport. Now it has to make it smarter.

The Australian airline revealed Sunday that data on millions of Qantas customers just spilled out onto the dark web.

At Skift Global Forum 2025, travel leaders explored how AI is reshaping traveler behavior, forecasting, and marketing strategy, and why human insight remains travel’s greatest advantage.

Once an unreliable luxury, in-flight Wi-Fi is fast becoming a universal expectation — and a fast-emerging channel for travel advertisers. In this talk, Viasat’s Meherwan Polad discusses how combining satellite power with creative monetization models turns connectivity into an engine of both passenger satisfaction and profitability.

Is Apple’s AirPods-enabled Live Translation a helpful digital interpreter for travelers, or a recipe for frustration? Skift puts it to the test.