Travel Advisors

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Major Travel Agencies Are on a Consolidation and Expansion Fast Track

Major Travel Agencies Are on a Consolidation and Expansion Fast Track

Maria Lenhart, Skift

Travel agencies are poised for expansion, but the major challenge is finding travel advisors to fill new positions. Acquiring agencies and enticing newcomers to join the industry are ways around it.

4 weeks ago

‘Wave Season’ 2020 Brings More Questions From Cruisers on Environment

‘Wave Season’ 2020 Brings More Questions From Cruisers on Environment

Maria Lenhart, Skift

This year's wave season isn't business as usual for travel advisors. Cruisers are showing a preference for remote destinations, and they are tracking cruise lines' sustainability records like never before.

1 month ago

Travel Advisors See Changing Cruiser Preferences for Peak Booking ‘Wave Season’

Travel Advisors See Changing Cruiser Preferences for Peak Booking ‘Wave Season’

Maria Lenhart, Skift

Travel advisors say this year's "wave season" is showing strong preferences for less-visited ports and immersive land experiences. There are also indicators that passengers are more likely to hold the cruise industry accountable on sustainability.

1 month ago

Skiftx Original
Skift Global Forum 2019: How American Express Is Improving Customer Experience with a Focus on Meaningful Moments

Skift Global Forum 2019: How American Express Is Improving Customer Experience with a Focus on Meaningful Moments

SkiftX

Consumers are so overwhelmed by choice these days, they sometimes simply give up on travel plans altogether. Brands like American Express Travel are hoping to end that lamentable state of affairs by combining old-school service with new technological tools that make the complete “customer journey” both high tech and high touch.

5 months ago

‘Skip-Gen’ Travel Takes Off as Grandparents Seek to Bond With Grandkids

‘Skip-Gen’ Travel Takes Off as Grandparents Seek to Bond With Grandkids

Maria Lenhart, Skift

More grandparents are viewing traveling with grandkids as a way to get some much-needed bonding time. This skip-gen trend is creating an important market for travel advisors, but there are things to know in order to handle it right.

1 month ago

‘Skip-Gen’ Vacations Are a New Family Travel Offshoot for Travel Advisors

‘Skip-Gen’ Vacations Are a New Family Travel Offshoot for Travel Advisors

Maria Lenhart, Skift

"Skip-gen" travel involving grandparents and grandchildren is an important market for travel advisors to pay attention to. Not only are grandparents more active these days, many see travel as a rare bonding opportunity with grandchildren.

1 month ago

Can Travel Advisors Help Hawaii Deal With Its Tourism Issues?

Can Travel Advisors Help Hawaii Deal With Its Tourism Issues?

Maria Lenhart, Skift

The many travel advisors who sell Hawaii certainly have a part to play in contributing to Hawaii's sustainable future.

2 months ago

Instagram and Google Maps Contribute to Hawaii Tourists Behaving Badly

Instagram and Google Maps Contribute to Hawaii Tourists Behaving Badly

Maria Lenhart, Skift

Hawaii, with its isolated location, fragile ecosystem, and deep-rooted local culture, faces even more problems with overtourism than most popular destinations do. Tourism marketers are looking at ways to manage the situation, but it's a huge challenge.

2 months ago

Travel Advisors Face Challenges as Food Tourism Matures

Travel Advisors Face Challenges as Food Tourism Matures

Maria Lenhart, Skift

The appetite for culinary tourism is growing, sparking demand for experiences beyond cooking classes and dining in Michelin-starred restaurants. Travel advisors and tour operators need to seek out new and inventive ways to satisfy what clients crave.

2 months ago

Travel Advisors Stay Fresh on Trends as Demand Grows for Culinary Experiences

Travel Advisors Stay Fresh on Trends as Demand Grows for Culinary Experiences

Paul Biasco, Skift

Instagram and the influence of Anthony Bourdain turned travelers into culinary experience hunters. Travel advisors would be wise to stay on top of all the growing culinary travel trends.

2 months ago

Travel Advisor Execs Bullish on 2020 Sales Outlook Despite Politics

Travel Advisor Execs Bullish on 2020 Sales Outlook Despite Politics

Maria Lenhart, Skift

There may be turmoil on Capitol Hill and a contentious presidential election up ahead, but travel advisor leaders don't expect it to put a damper on 2020 sales. They are, however, keeping an eye on the economy and said travel advisors should be extra proactive in keeping clients enthused and confident about travel.

2 months ago

U.S. Election Year Aside, Travel Advisor Execs Optimistic About 2020

U.S. Election Year Aside, Travel Advisor Execs Optimistic About 2020

Maria Lenhart, Skift

The adage that U.S. presidential election years are bad for business may or may not hold true for 2020. Savvy travel advisors, however, may want to put extra effort into keeping clients confident and enthusiastic about upcoming travel plans.

2 months ago