Travel Advisors

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Adventure Travel Specialists Take Customers Beyond the Beach

Adventure Travel Specialists Take Customers Beyond the Beach

Paul Biasco, Skift

Adventure travel is a booming niche that many agencies would be wise to take on. Given the trends for retirees to live longer and healthier lives and for millennials to search for unique experiences, this segment of the travel market is just getting started.

1 month ago

Travel Advisors Resist Rivals’ Direct-Booking Efforts

Travel Advisors Resist Rivals’ Direct-Booking Efforts

Maria Lenhart, Skift

As one travel advisor told us about the Costco and state tax proposal flaps: “The little guys can fight back.”

1 month ago

Four Seasons and Costco Direct-Booking Efforts Irk Travel Advisors

Four Seasons and Costco Direct-Booking Efforts Irk Travel Advisors

Maria Lenhart, Skift

A recent Today Show segment touting Costco Travel is riling ASTA, as are Four Seasons ads on Facebook promising perks for direct bookings. Travel advisors are irked as well, but are finding ways to hold their own.

1 month ago

Would Tax Law Proposals Kill Travel Agencies in Some States?

Would Tax Law Proposals Kill Travel Agencies in Some States?

Maria Lenhart, Skift

As states look for new sources of tax revenue in the service-driven economy, businesses like travel agencies are viewed as likely targets. Part of the problem is ignorance among legislators of how agencies operate and why added taxes would be devastating for many.

1 month ago

Travel Advisors Can Be Part of Overtourism Solutions

Travel Advisors Can Be Part of Overtourism Solutions

Maria Lenhart, Skift

Overtourism is becoming a bigger problem for popular destinations, having a negative impact on local communities as well as on the visitor experience. Travel advisors can help the situation by suggesting alternatives to crowded places and times to take trips.

1 month ago

Overtourism Has Travel Advisors Telling Their Customers to Please Go Somewhere Else

Overtourism Has Travel Advisors Telling Their Customers to Please Go Somewhere Else

Allan Leibowitz, Skift

While everyone has heard horror stories of overcrowded destinations, hostile locals, and lining up for hours for a glimpse of a tourist attraction, travel advisors are still faced with requests to visit the world’s most popular places. They have a dilemma: Do they make the booking or risk losing the business by recommending alternatives?

2 months ago

Hispanic-Owned Travel Agency Emphasizes Trust as Key Selling Point

Hispanic-Owned Travel Agency Emphasizes Trust as Key Selling Point

Maria Lenhart, Skift

Express Travel, a travel agency serving a largely Hispanic customer base, has built an extensive clientele over the past 30 years. Relationships, community involvement, and intimate awareness of how its clients like to travel have a lot to do with its success.

2 months ago

Travel Advisors Think Mexico Is Hurting Its Own Tourism Prospects

Travel Advisors Think Mexico Is Hurting Its Own Tourism Prospects

Maria Lenhart, Skift

The announced closures of the Mexico Tourism Board offices make little sense to travel advisors who sell the destination. Already challenged to convince some clients about the destination's safety, they say the timing couldn't be worse.

2 months ago

Home-Based Travel Advisors Use These Tricks for Sanity and Productivity

Home-Based Travel Advisors Use These Tricks for Sanity and Productivity

Maria Lenhart, Skift

Running a home-based travel agency is not without its challenges, including isolation, getting motivated, and keeping work and personal life from colliding. Fortunately, there is plenty of support, including from industry peers, to help the process.

2 months ago

Mexico Tourism Board Demise Will Hurt the Destination More Than Travel Advisors

Mexico Tourism Board Demise Will Hurt the Destination More Than Travel Advisors

Maria Lenhart, Skift

The dissolution of the Mexico Tourism Board means that travel advisors and others involved in the selling and marketing of Mexico have lost a major resource. With safety perception issues still dogging Mexico, the timing couldn’t be worse — for the destination and advisors alike.

2 months ago

Travel Advisors May Benefit as Virgin Voyages Bundles Amenities Into Premium Prices

Travel Advisors May Benefit as Virgin Voyages Bundles Amenities Into Premium Prices

Maria Lenhart, Skift

Virgin Voyage's decision to charge high fares that include gratuities, premium dining, and other onboard features means higher earning potential for travel advisors. That's because advisors often lose out when cruise lines offer cheap fares, and then make up for it with onboard, non-commissionable charges.

2 months ago

Australian Travel Advisors Find That Luxury Clients Still Care About Price

Australian Travel Advisors Find That Luxury Clients Still Care About Price

Allan Leibowitz, Skift

Survey findings about a healthy luxury travel market in Australia demonstrate significant and lucrative opportunities for travel advisors who can meet clients’ lofty expectations while still delivering value.

2 months ago