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Articles tagged “yelp”

Food and Drink

Chefs+Tech: Eat24 Sale Could Signify Yelp’s Focus on the In-Restaurant Experience

With several other restaurant-facing product offerings, Eat24 was the one that didn't fit into the Yelp puzzle. By ceding delivery to former competitor, Grubhub, Yelp is free to focus on the other parts of its business that certainly benefit from its robust consumer network.

Food and Drink

Chefs+Tech: The Rise of the Grocerant

The addition of restaurants to retail has been a big shift in U.S. dining habits and one that finds plenty of antecedents around the world.

Chefs+Tech: The Rise of the Grocerant

Media and PR

Yelp Says Election Blues Helped Reduce Its Expectations for 2017

It makes sense to branch out into on-demand services, in the vein of its Eat24 product, and away from advertising, which it has struggled to grow over the last year.

Hotels

TripAdvisor Expands Subscription Business Into Restaurants

While investors and observers are rightfully focused on how TripAdvisor's transition to a hotel booking site will work out, the company has some meaningful hedges in the form of vacation rentals, tours and activities, and restaurants. Collecting monthly and annual fees is a very material part of the overall business and will likely become even more so.

TripAdvisor Expands Subscription Business Into Restaurants

Online Travel

Are Google Reviews Poised to Beat TripAdvisor at Its Own Game?

Google has fought and annoyed TripAdvisor and Yelp for years when it comes to user reviews. The search giant obviously has the scale to compete and is now putting new emphasis on its own user reviews, but it has to prove it has the focus to upend the review balance of power.

Are Google Reviews Poised to Beat TripAdvisor at Its Own Game?

Media and PR

Yelp Gives Up on International Growth, Layoffs Probable

Yelp struggled outside North America, and is giving up on developing its business abroad. Competing against business listings from companies like Google and TripAdvisor has taken its toll on the company.

Yelp Gives Up on International Growth, Layoffs Probable

Hotels

Trashing a Hotel on TripAdvisor May Soon Be Protected, Thanks to U.S. Congress

Let's be clear: Not all hotel guests and review-writers are angels. But the solution is not dodgy hotel contracts and taking punitive actions against customers. Business owners, as well as consumers, should remember the wisdom of the crowds is pretty good at protecting from one-sided and impure reviewers.

Trashing a Hotel on TripAdvisor May Soon Be Protected, Thanks to U.S. Congress

Online Travel

Google Feasts on its Own Restaurant Reviews, Angering TripAdvisor and Yelp

If Google is using the "wisdom of the crowds" to determine how it arranges restaurant information in search results then in a lot of ways it believes professional reviews, and especially those from its Zagat franchise, trump user reviews. But when it gets down to displaying the text of diners' reviews, Google unfairly believes that its own consumer reviews are the fairest of them all.

Google Feasts on its Own Restaurant Reviews, Angering TripAdvisor and Yelp

SkiftX

TripAdvisor’s Instant Booking Push May Signal Larger Trend in Booking Behavior

Does a dramatic reduction in outbound traffic from online travel agency sites mean they are getting stickier or are they perhaps consciously retaliating against hotel-chain websites for direct-booking campaigns? Or is something else up?

TripAdvisor’s Instant Booking Push May Signal Larger Trend in Booking Behavior

Media and PR

Yelp Is Betting on Mobile-First Strategy to Reverse Slide

Yelp's frustrating attempt to push users from the mobile web to its smartphone app has apparently paid off.

Yelp Is Betting on Mobile-First Strategy to Reverse Slide