Articles tagged “yelp”

It's Good is entering crowded territory, but reviews have been operating the same way for years, so maybe it's time for a change.

Google's advertising business sucked the life out of Tripadvisor and others' free search results. The issue of Google's alleged search bias and how it impacts the travel industry is not going away.

Yelp has for months been testing how it could use the latest generation of artificial intelligence (AI) without undermining the trust of the consumers who use it to find business…

Superapps and connected trips would take a hit if Google were forced to self-immolate. However, competition would flourish if authorities curtail Google bias.

The liability protections that online travel businesses such as Airbnb, Google and Tripadvisor enjoy under the Communications Decency Act could be collateral damage in President Trump's effort to go after Twitter and Google for what he views as "censorship" or biased coverage.

TripAdvisor hopes that jail time will scare off the dishonest folks creating fake reviews. We hope so, too.

Yelp's efforts to see tighter regulation of Google's business practices could have more success this time around than several years ago, when the U.S. Federal Trade Commission dropped the ball. European Union regulators have really cast the previous U.S. effort in a shameful light, and the Trump team may be more sympathetic than the Obama administration.

The recent hurricanes have put Waffle House's opening hours (24/7/365) back into the spotlight, but it's the restaurant's logistics and enduring hospitality practices that deserve the story.

While investors and observers are rightfully focused on how TripAdvisor's transition to a hotel booking site will work out, the company has some meaningful hedges in the form of vacation rentals, tours and activities, and restaurants. Collecting monthly and annual fees is a very material part of the overall business and will likely become even more so.

Google has fought and annoyed TripAdvisor and Yelp for years when it comes to user reviews. The search giant obviously has the scale to compete and is now putting new emphasis on its own user reviews, but it has to prove it has the focus to upend the review balance of power.