Articles tagged “voice”

Experiences

‘Alexa, Book My Tour’: Viator and Amazon Give Hotels Voice Search for Travel Experiences

This isn't the first time Amazon has tried to bring voice-activated bookings to hotels. But in a collaboration with Viator, guests will be able to book over 300,000 travel experiences directly from their rooms.

‘Alexa, Book My Tour’: Viator and Amazon Give Hotels Voice Search for Travel Experiences

Tourism

Voice Search Is Stuck in Tourism Marketing Limbo

Voice search has been dead-end for creativity in destination marketing. Unless generative AI steps in, it will never be its own channel and remain a boring add-on of text-based search.

Voice Search Is Stuck in Tourism Marketing Limbo

Online Travel

Google Starts Piloting Voice Products for Airlines and Hotels

Google's voice-powered assistant now lets you check in for United flights. Nice. The tech giant is also working with Hyatt and other hotels on testing a translation device at front desks. The early word is that the translations need to improve.

Google Starts Piloting Voice Products for Airlines and Hotels

Online Travel

The Amazon Factor in Travel: New Skift Research E-Book

Amazon's influence over travelers is likely to grow, and travel companies need to pay careful attention. Our limited edition e-book evaluates lessons, threats, and opportunities that Amazon presents for the travel industry.

The Amazon Factor in Travel: New Skift Research E-Book

Online Travel

Expedia CEO: Google Is Our Biggest Competitor

It's rare to have an Expedia CEO speak so candidly about Google's threat to his own company. After all, Google knows how to punish companies when it wants to. Given Barry Diller's recent statements, and Okerstrom's view, there must be a lot of concern in Expedialand behind the scenes.

Expedia CEO: Google Is Our Biggest Competitor

Hotels

The Bigger Promise of Voice in Hospitality Could Be With Vacation Rentals

Voice has tremendous potential to transform the vacation rental or private accommodation experience as we know it — but are we there yet? And if not, how do we get there?

The Bigger Promise of Voice in Hospitality Could Be With Vacation Rentals

Online Travel

Expedia Brings Voice Bookings, Cancellations and Rewards to Google Assistant

Voice-based search will not only have technology issues to overcome, but in an era when news of data breaches is commonplace, companies such as Expedia will have to address the personalization and privacy issues as well.